Ameristar Casino Resort And Spa, Saint Charles

My stay at the hotel had its ups and downs. The rooms were spacious and comfortable, which I appreciated, but there were some issues with the service that left me feeling disappointed. The gambling atmosphere in the casino was lively, but the limited tables made it frustrating at times. Dining options were solid, especially the buffet, although I wish there had been more variety in the casino as well. Overall, it was a mixed bag but offered a decent experience for a work trip.

My recent stay was quite disappointing due to cleanliness issues and unexpected disturbances during the night. While the hotel had some potential with spacious rooms and a great dining option, the lack of cleanliness and the disruptive construction early in the morning made it hard for me to enjoy my trip. I was really looking forward to a relaxing getaway, but this experience has left me hesitant to return.

I had a mix of experiences during my stay. While the check-in process was smooth and the dining options generally met expectations, the service was quite lacking, especially when it came to room readiness. On the upside, there are some enjoyable amenities like the pool and spa, which added value to my trip. However, the overall service needs improvement to match the standards expected at a resort.

Our stay at the hotel was quite the mixed bag. On one hand, the room service was fast and enjoyable, and we appreciated the access to the fabulous indoor-outdoor pool. On the other hand, we encountered numerous cleanliness issues in our first room, which really colored our experience. Despite the charming amenities, the hotel seemed to struggle with upkeep.